Những sai lầm khi bạn đào tạo nhân viên bán hàng của mình | Phạm Ngọc Anh - Mr Why

What I want to tell you is the process of training your Self-Defense skills. Our biggest mistake is to train in a hurry, so they haven't mastered the skills yet. I kicked him out of the way and told them to self-defense. And this is the most difficult thing for you when you train your skills. Why is it difficult? The reason why you are here and the format of this program is special. It requires that each of us has to work hard for 3 days to complete this task. The reason is that there are many things that we can only stop at the level of knowledge. Ah, I know that. But the distance from knowledge to understanding is a big problem. So people often say that knowledge is knowledge. You can only understand something deeply when you have to fight. If you haven't been through it, you won't understand it. Knowledge, understanding, and understanding. If you are a training expert, you will remember that I have written this flipbook once. Knowledge, understanding, and understanding. Understanding means that you understand something in its deepest level. This is called understanding. When do you understand? Ah, that's how it is. That state is called understanding. Oh, oh. That's how it is. You can only understand when you have done it over and over again. Then you can understand. And this whole process is based on one foundation. That is action. In short, you have to fight. You can't just sit there and think, think, and think. Oh, that's how it is. You have to fight. And the worst thing about this job is that you will never be able to teach others what you haven't done before. Remember that. You will never be able to teach others what you haven't done before. That's why a lot of salesmen regret teaching their employees. They really want to teach, but they don't know what to teach. They don't know what they have done. They say, bro, it's hard for me to make a phone call. Try harder. Think positively. Try harder. They say, I will make a model for you. Damn, they never call. That's right. That's how it is. I remember that I had to take my salesmen to sell vegetables. Vegetables. There was a time when my strategy was to infiltrate hair salons. It was full of women. I was a man, a woman. I was very handsome. I took two or three salesmen and guided them to sell vegetables. You are a model. Sell vegetables. Yes. I have to be a model. I had to go to the front. Then they came in. They were so hungry. They looked handsome. So the young man went to sell vegetables. Banh xe lam. Do you believe that I trained my salesmen to sell women's sanitary pads and baby wipes? I bought 10 sanitary pads and gave them away. I just poured water on them. I imitated them. It's nothing. I can't love that. I can't love those products. But it has to be realistic like that. There are books, there are eggs. How can it be controversial? It has to be realistic. I remember a girl said, Oh, I'm so scared. Now my teacher calls a stranger. I don't know how to call. I remember a very beautiful girl. She was a princess. She loved to complete her sales. But she was afraid of everything. She looked at the phone number and called a stranger. She picked up the phone and called. She was so nervous. I said, let me be a model for you. This newspaper has about 10,000 phone numbers. All of them are strangers. Do you know what newspaper it is? It's a newspaper for sales. In the past, there was a newspaper for sales. The phone number I picked up is SIMZAC. OK? We don't have the same number. So call and finish. No matter what the script is, does it affect us? No. So I started calling her. Do you see? The world has collapsed. I have to be a model for her. Then she started the second round. In the second round, she called, she just wanted the other side to finish. So what I want to emphasize to all of you is that if you want to train your sales, you need to train like this. The formula is like this. It is training by skill. You have just watched half of the video. Click the subscribe button right now. Click the subscribe button right now so you don't miss my next videos. This is a trainee. This is an employee. There are many levels. Level 1 depends on skill. Skill is too difficult. Level 1 is making a model. And the rest is observing. So when I train my sales, I just ask them, hey, are you able to see what other people are doing and follow them or not? For example, if I say, put your left hand on your hair like this, will you do it correctly? If I say no, then it's a no. You have a problem with your mind. You have a problem with your brain. It's just training. The first thing is to be a model and then observe. That's all. But we have to do it. If you try to be a model, you can't do it. I remember a memory 10 years ago, I was with Mr. Tho. Do you know Mr. Nguyen Trong Tho? I was with him. We went to school together. There was a web course in Singapore. I was very excited because I didn't know anything about business or technology. He invited a guy from the US to teach me how to make a website. He promised me that he would teach me how to control C and V and how to turn off the computer. I only needed to know 3 things. He said, he would teach me how to make a website. I was like, wow. That's it? I thought making a website was difficult. We did it very simply. He turned on the computer screen. There were 500 of us. We turned on the computer screen. The first step is to turn on the computer screen. Go to that website. Can you see the screen? Yes, right? The first step is done. The second step is to scroll up. Click here. There are 2 buttons. 1, 2, 3. Is the screen like this? Yes, it is. Is the screen like this? Yes, it is. Click on the button on the left and choose the third button. Click on the button on the left. Look at this example. Choose the third button. Click on the button on the left. Is the screen like this? Click on the button on the left. There are 300 buttons. There are hundreds of us. Click on the button on the left. Is the screen like this? I was like, oh my god. Why did I make a website? I changed the dashboard, I edited it, I made a landing page. I was like, oh my god. Why did I make a website? It's simple. Make a sample, watch it, and follow it. The second step. The second step is if you have a lot of difficult skills, then divide it. Divide it. Do it together. In short, I do the head, you do the butt. After a good practice, I do the butt, you do the head. In the past, I used to go to the training center with two people to do the opening part. Then you do the next part. The day before, you did the opening, I did the closing part. Just do it together a few times to get used to it. When they get used to it, I will do the next part. Observe and do it by yourself. Until they get used to it. That's it. So if you teach about self, you have to bear with it. This part takes time. You just want to do it fast. If you want to do it fast, you have to do it slowly. Not long. Especially for those who have not much experience, you have to do it slowly so that they can follow you. I don't know how you do it, but we put an average name on the cell and set the rank. It takes at least 10 days. Morning, afternoon, evening. Usually, it takes about 2 weeks to set a name from zero to the rank. The problem is you don't have to do anything. You just have to do it. That's why you have to do it step by step. You can't practice all the time.