Is The Brax Wink Safe To Pre-Order? Yes, It Is.

Hi everyone, it's Andres, and I wanted to go live earlier today as I record this, but I couldn't. I got held up at a press junket that went on much longer than expected, but it's all learning experience that I do hope to share with you very, very soon. But there were a couple of items that I didn't want to wait on because they were very important and timely. I might expand on one of them a little later. But I do want to address one thing, because I don't know if this was intentional or not, but Brax Technologies sent an email to their newsletter subscribers earlier today, and the title of it is, Is it safe to pre-order Brax Wink? And this comes on the heels of me dropping an episode literally titled, The Brax Wink and Why I Won't Be Pre-Ordering. I know the team watches my videos, so I expect Rob and the team to be watching this one too. Maybe Clement and the other guys are watching. I, so if that was a response to that, I just want to, I'm going to read the email, but I just want to put this out ahead of time to say that the video was not in any way to mean anything disparaging. I wasn't even discouraging anybody from pre-ordering. I was literally expressing me as a consumer, um, why I wouldn't do it. But I also understand the business side of things because I'm a business owner myself. And I even expressed this all the way through in almost every single one of my Brax videos, uh, that's a small businesses have it hardest. So um if this was a response to that and my constructive criticism was maybe taken the wrong way i i want you to know that i didn't mean it in that way i wasn't kind of trying to disparage disparage i wasn't even trying to discourage uh pre-ordering in fact you guys have two different pre-order programs one that you prepay the whole thing at a discounted rate a deeply discounted rate or you can reserve it for 30 bucks um but it's at a much higher cost for the phone So that, look, it's awesome that you guys are giving those options. And in the email you guys sent, paying for a phone that ships next year is a fair thing to think twice about. Here is how we've set it up. I know, because that's exactly what I said in the video. I'm like, whoa, this thing's shipping in July for the first, back to September for the second. You know, that's a long, long time for a phone because, you know, specifications get old and a lot of logistics can change and things like that. So it's a, you can get your money back. Both the $30 reservation and the full payment are refundable. If you change your mind, contact us and we'll refund what you pay. You're not locked in whichever way you order. How batches work. Orders paid in full ship first. Orders paid in full ship first. In batch one in July 2027, reservations ship in batch two in September 2027. Within each batch, orders ship in the order they were placed. So yeah, and I totally get that because that's the experience that many of us that invested early on for the batch three also experienced. But here's the other thing though, which is what I was trying to highlight. Is that, yes, things change. But if people go back and see some of the comments on my videos, that's those that invest get emotionally connected. So then they're the loudest ones that complain. So I do have people that have complained about either the timeline getting pushed back or things being changed or people saying that they're ignoring me. I'm trying to ask for a refund. That is not what I was promised, blah, blah, blah. These kinds of things happen. How much of that is true and how much is trolling? I cannot say, I cannot verify, but these things do and can happen. I was only highlighting the emotional connection that people would have. And because we live in a society of instant gratification. Or at least concrete timelines of what to look forward to, because they make plans in their heads that are always going to come out on this date. That's what they want. But if things are uncertain, therefore, they'll complain more, because they want to make sure they don't go ignore it. See, this happens not just with Brax, it doesn't just happen just with clicks either, or Even unplugged when they said they're going to ship out some updates. You know, this is a common occurrence for anything in which you have to pre-order without a predetermined set release date. Because, you know, it's open-ended in a way. Because if we're aiming for this, but it could be later, it could be sooner, you never know. And oftentimes in the tech world, it usually means it's pushed back more. And just like the open slate announcement that we just got this week, which is a big bummer for those of us that have been waiting. So that's what I meant about the video that I made for why I won't be pre-ordering. Although that $30 thing is tempting, but I'll circle back to this in a bit. Let me finish this email because I'm not questioning these next two parts. If something changes, specification and ship dates may change before shipping. If they do, we'll email you before any balances do so you can decide what to do. I experienced it with the Pebble. The pebble took way longer to get than was promised. So this is just something that happens. I was told I was going to be getting in the April batch. I didn't get until, what, August, I think it was. So it took a long time for me to get my pebble. And they didn't charge me until they were getting ready to ship. At least the difference, because there was some things that they had to change on it. So yeah, I totally get it. This is in line with what I've been experiencing in the industry with independent tech space. So who's building it? We've been making de-Googled phones since Brax 2, which we launched more than five years ago, and tens of thousands of people have used them. Quantities and batch are limited, so don't wait too long to secure yours. And I believe it, because I've seen just how quickly some of these things have been picked up. But all I'm trying to say is that. Look what's happening with Apple, and this is kind of with the JerryRigEverything episode that came out. He dropped two of them, one that I wanted to respond to because it angered me, but I'll save that for some other time, and some of you might know what that is. But the other one is his follow-up to the durability test of the iPhone Duo. So then to try to get to the bottom of why is it that the phone wasn't lasting according to the sand. Some people are saying, oh, look at all the sand that's in that thing. That Jerry put in there versus what he put in the Samsung. It seems so unfair for him to weigh it that way. Well, it turns out that a lot of the videos, even the ones that I was seeing that were coming out early on from those that got their phones, the iPhone duos, were showing defects on the screen almost immediately, within hours. And I'm like, okay, maybe that's a China batch because they're like the first ones to get it. But as time went on, I started seeing, OK, that's not just the Asian market. This is a little more beyond that. And this seems to be a widespread problem. And one of the common things that a lot of us saw that we're actually paying attention to this was that it was happening around the same spot of the screen. And when Zach, he tore it down, he found the likely culprit is this part of the hinge mechanism that's puncturing the display. So while Apple... is responding by replacing the screen that's a bandage to an actual um engineering defect to this thing with this with the hinge most likely being the culprit so replacing the screen will not fix that issue unless the hinge is addressed itself and i'm glad that zach brought that up for science uh and hopefully apple was responsible because they should apologize for what happened if it wasn't for what zach did with the scratch gate remember that If it wasn't for Zach bringing up the whole, hey, look, the Galaxy Note 7 is exploding, my goodness, there would be a lot of issues. So kudos to Zach. For that, it's a shame that we, while we sharply disagree on political points, that he goes a little more beyond that. And that's to the extent of what I'll say, because or else I'm going to get all riled up again, because I tried doing this video multiple times today, and every time I think about it, I'm like, damn it, Zach. But that's one of the reasons why I don't follow him, but I keep up with some of the important... videos that I think are newsworthy and the Apple iPhone Duo is definitely newsworthy. Now, why do I bring this up? The iPhone Duo is a first generation device. And for many people, they're like, oh, look, Samsung built that device. Well, then you have the Apple fanboy saying, no, no, no, Apple actually built the screen. And you actually hear Mr. Mobile, the way he interviewed and discussed this with the engineers and execs over at Apple, is that the screen itself comes It comes from, it's supplied by Samsung, but... The device itself is pure Apple engineering, and that's a big deal, because that means it really rests on Apple. So the Apple fanboys are like, this is not built by Samsung, this is built by Apple. Yeah, but now that the phone has problems, guess what they're trying to throw under the bus? Well, this thing's built by Samsung. No way, hey, hey, hey, you guys said this is fully engineered by Apple, but Samsung only supplied the screens, and now Samsung's like, whoa, whoa, whoa, leave us out of this, man, all we did was supply the materials, you guys did your own engineering. So Apple has to own up to this. This isn't AntennaGate. This isn't Scratch. All right. Was it BendGate? This one isn't the HairGate, you know, where the phones are catching hair and stuff. This is beyond that. This is a super hyper expensive phone with an actual issue that needs to be addressed. And this is probably why Apple had so limited inventory to send out there. You probably heard the news, oh my gosh, those phones sold out like immediately. Yeah, they only have five. You have 20 people in line or more, which is often the case here in the LA area, then what do you get? Duh, they're going to sell out. So they made the headlines, sure, but they have very limited supply, okay? And I think this is a good thing because Apple should recall it. Everything that I've been seeing now, Apple should recall it. So why the segue to the Apple Duo? How does that connect to the Brax Wink? The Brax Wink isn't just that it's a touchscreen device that's four inches square, okay? It's a modular phone with multiple parts, therefore requiring an ecosystem all around it. And I've seen it before. And I say, I don't trust Brax. I'm just saying that I've seen it before. But we've been promised an ecosystem built around a device that hasn't been launched yet, which is the first gen. And oftentimes, they don't live up to the expectations because the ecosystem does not exist. So I want to see the ecosystem built out beyond just what we've seen. Like, it looks like a Blackberry, a lot smaller. If it's just the little square that they're selling, if Brax, if you are just literally pitching the little square screen, that would be smart because what if the keyboard's not ready? It's supposed to be touch sensitive. What if the other modular parts aren't ready yet? Because we've been told that BRAX 3 is a right-to-repair device, and I haven't seen the store populated with enough right-to-repair options to be able to fix them. So this is what I mean. And we're talking about a team of, what, a dozen maybe over at BRAX versus Samsung and Apple that have R&D departments that rival some countries. So with that in mind, I'm a firm believer in the mission. That's where I was coming from in this. I'm not questioning that I don't trust you to deliver a product. I do. It's just that now there's a promised ecosystem in light of everything else you're going to try to accomplish. And I'm definitely rooting for you. I definitely want to be there. That Walla thing is definitely one that I'm considering. I don't know so much about the AI. We'll see about that. But I'm glad it's there. These are great to have alternatives to the top dogs because we're sick of the duopoly. So I want this device to succeed. That's why I was saying I'm not sure I'm going to pre-order it because it is a first-gen device. So that's where I was coming from in all this because I don't want to be emotionally attached because right now I'm I'm impatient about the clicks communicator. It's it's gone a little longer than I expected because I anticipated that thing to be in my hands in August, not in December. And I'm not sure that the OS is going to be it's going to be as polished as possible, but it's definitely going to be something in beta because here we have a software is being optimized for hardware that has yet to be tested with Android. Successfully like that and they're out they're also putting and I brought this up in all those click communicator videos I've asked these questions and I haven't seen anyone from clicks give a direct answer just yet And I'm sure they're working on it because they got Kevin Nicola and Michael Fisher at the helm too It's not just a Galloway. I forget his first name Jeff Galloway. I think his name is He's the one I've been doing all the circuits and that I would love to have on the show to discuss this But I want more pointed questions about the actual Uh, owner experience that we should anticipate for the communicator. Okay. That to me is the biggest part because these things are not meant like Apple devices or Samsung devices that people are trading them in like every six months to a year to get the latest one, if at all possible in this economic climate, but we don't have that luxury with these independent tech spaces. We don't get that. So these devices are meant to last a little longer. For example, the unplugged phone, it's been two years now, and they're still on the same phone, but the user experience is significantly different than the first time it launched, so it feels like a whole new phone experience. And I know that they're working some way somehow for the next generation of their device which is going to be a big deal even though it might be a smaller footprint i'm just assuming here because what the audience has been asking for but overall in their intent it's smart to try to optimize the software as a priority instead of trying to get new hardware out when there's still more potential for the existing hardware. So longevity really matters. The money doesn't come from the hardware, it comes from the software. So that's why for Brax, like I said, I'm rooting for them. I didn't mean my video to be taken the wrong way and I hope there's no hard feelings there, but that's really what I wanted to address. In this video, because of the email that came through, is it safe to pre-order the Brax Wings? Like, yes, I know. I know it is. And this is very different than, say, the early Kickstarter days. There are a lot of growing pains there that we all went through. But we hung in there. We hung in there. But there's members of the community that chimed in significantly in my videos throughout the entire process, including now with the OpenSlate. So I will be doing the video to announce the bummer news about the OpenSlate and talk some other tech things that are coming up. So I'm going to save that one for a future episode because I got a lot of tech stuff happening in the background. And if you didn't see my unboxing video, then I'll just show you here now. This is the Sleek Phone, and it is a Google Pixel device. I believe it's an 8. So that's not entirely the point. The point is what's this thing's running and I have yet to set it up because I'm going to be getting my real reaction and I've already spoken to the team and I intend to have the founders of Sleek and Odyssey OS because I was connected to Enough Phone on the program and we talked about this. So stay tuned. We're trying to make it happen in November and a lot of it really depends on my schedule at this point because they're all game to come on the show and also to answer your questions which I'll be piling up. Stay tuned for that, but until then, I just wanted to put that out there for Brax to get us out of the way, and because I'm doing this from my home gym, excuse me, my garage, for those of you that are wondering what the heck is that I'm wearing, I know it's not a Batman thing. Because I haven't got my Batman stuff next to me. It's like, how dare I have something that's not Batman? Well, I have Batman stuff here. This is my cowl. It doesn't fit me though. And the desk that it's on is a Dark Knight themed desk from Secret Lab. But this here is from Super X. Super X is a gym apparel company. And now they have gym equipment. So there's... A weighted vest, there's kettle bells, and there's more things that are coming, and a lot of these things are styled in the way of either comic book heroes or in some cases Star Wars, which is the latest thing. So as soon as this video goes up, a new Star Wars line of apparel will be announced by Super X. And you can go to superxapparel.com so you can check out the entire lineup. And I just wanted to clarify how some of this works. For the new lineup, it's an announcement just like it is with the Brax devices. You're reserving something for the future. So it's being announced now, but it won't launch until about spring. So sometime March, I believe. But that doesn't mean they don't have stuff that's in stock. They have other stuff that's in stock. Different characters from the DC Universe, the Marvel Universe, Star Wars stuff, and you're going to love the whole Darth Maul lineup with this next Star Wars stuff. And I mean Star Wars. Not Disney Star Wars, okay? So thank you, SuperX, for getting that right. Awesome game. You know it. You know it. But keep an eye out because I think we're going to get a very special gym equipment coming out in November. But definitely go check out superxgymapparel.com. If you like what you see, use promo code DeAndre Segovia to go there. I'm an ambassador with them. You can save at checkout. They invited me to be part of the program. And believe me, it's maybe a psychological thing. But the whole, the hero's journey, or even coming back from falling, like being defeated, that's how I feel in my own health journey. Because I've had so many health problems over the past 18 months that I've been very mum about. And I couldn't let that go by much longer. And I had to take things really serious this year. Some of it comes with age. Other stuff is just, you know, it's just life happens. So it's more about life happens and having to cope with it. And I haven't given up. I haven't given up. So I just try to keep showing up, and that's what I'm going to keep doing. And SuperX is helping me along the way. Anyway, that's it. Remember to like, share, and subscribe if you didn't know. Make sure to follow me across socials. If you're on Instagram, follow me on Instagram. Help me get to 1,000 followers so I can get back to be able to livestream over there too. I would appreciate you guys all there. And honestly, that is my number one social media. Followed closely by Parter, Pickaxe, X, and Gab. Yes, that truly is on Gab, and I'm on Google. Plus there are social media platforms and video platforms because I don't like to depend on just one, but I appreciate wherever you are tuning into my program. Believe me, everyone that you count. Anyway, that's it. See you next time.