Name: 遇到客人抱怨, 安撫情緒的實戰技巧
Uploaded: 2026-02-20T03:30:27.565Z
Duration: 4 min 45 s
Channel: 大樹教練輕鬆聊

#### 🔹**實體講座**

請點這裡👉 [#大樹教練近期活動](https://www.ganjingworld.com/s/VkBA01XvAJ)

#### 🔹**企業包班**或**邀約課程講座**

(請在[👉官方LINE](https://line.me/R/ti/p/@qaw8118h) 留下您的姓名、連絡電話、課程主題,我們會盡快與您連絡！😄)

#### 🔹**線上直播**

請點這裡👉 [#大樹教練輕鬆聊](https://www.ganjingworld.com/zh-TW/hashtag/%E5%A4%A7%E6%A8%B9%E6%95%99%E7%B7%B4%E8%BC%95%E9%AC%86%E8%81%8A?tab=all) [#分享學院](https://www.ganjingworld.com/s/jaZM6vKAaN)

近期活動與課程

&lt;iframe data-vid="1fs432mfhb81XmN6p2qd1pn2K1ba1c" allowfullscreen playsinline width="560" height="315" src="https://www.ganjingworld.com/zh-TW/embed/1fs432mfhb81XmN6p2qd1pn2K1ba1c">&lt;/iframe>

  

大樹教練投入教育25年來，演講場次超過6000場，受眾群超過十萬人，演講足跡遍佈臺灣、中國大陸主要城市、馬來西亞、新加坡。

演講風格獨特,豐富的故事案例,理性卻又令人熱血沸騰的授課方式,是培訓頂尖人才的企業教練。

海餅乾俱樂部/創辦人(since2007)

大樹教育顧問/創辦人(since2017)

聚寶盆商業顧問/創辦人(since2018)

🌳[大樹教育顧問](https://www.bymyway.com/) 網站 l 🏇 [海餅乾俱樂部](https://www.ganjingworld.com/s/2zJ2mXpArn) 聚合頁

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🍃大樹教育的風範與文化

![](https://image3-us-west.cloudokyo.cloud/image/v1/da/88/8a/da888af3-21c9-45f4-b5bb-e539320e3b81/1280.webp)![](https://image1-us-west.cloudokyo.cloud/image/v1/e8/7b/2a/e87b2a47-09b2-477f-baab-2c662b8551fc/1280.webp)![](https://image5-us-west.cloudokyo.cloud/image/v1/12/67/c7/1267c71f-f092-4762-87ef-09f49c6f1b3f/1280.webp)![](https://image3-us-west.cloudokyo.cloud/image/v1/35/4a/21/354a2187-d55f-429f-9942-2bbfbfe33add/1280.webp)

![](https://image5-us-west.cloudokyo.cloud/image/v1/52/f5/9c/52f59ccf-ccc4-485e-8262-fd816833abc0/1280.webp)

![](https://image5-us-west.cloudokyo.cloud/image/v1/ef/98/23/ef9823af-3662-45f0-92c3-352dada99e2f/1280.webp)

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📣媒體報導

☘️[**為重症兒童發聲 公益講座登場**](https://www.epochtimes.com/b5/25/1/12/n14411807.htm)

☘️[**用演講提倡道德文化,大樹教練的修煉故事**](https://www.epochtimes.com/b5/22/1/14/n13502705.htm)

☘️[**樹人亦樹德的蔦松藝術高中與演說教育推廣家的藝術情緣**](http://www.huaweart.com/archives/10169)

☘️[**從留級生到傑出校友 「大樹教練」願為培訓界清流**](https://www.watchinese.com/article/2019/24591?page=show)

☘️[**【轉動台灣】大樹教練的價值宣言,真誠善良不藏私**](https://www.epochtimes.com.tw/n252032/%E8%BD%89%E5%8B%95%E5%8F%B0%E7%81%A3%E5%A4%A7%E6%A8%B9%E6%95%99%E7%B7%B4%E7%9A%84%E5%83%B9%E5%80%BC%E5%AE%A3%E8%A8%80--%E7%9C%9F%E8%AA%A0%E5%96%84%E8%89%AF%E4%B8%8D%E8%97%8F%E7%A7%81.html)

☘️[**吳大樹：「了解九型人格，解析成功密碼」**](https://www.epochtimes.com/b5/13/9/29/n3975111.htm)

☘️[**吳大樹「情緒管理策略」全台巡講 桃園首場爆滿**](https://www.epochtimes.com/b5/13/12/1/n4024032.htm)

☘️[**【大樹小講】找到值得對待的人,處理好人際關係**](https://www.epochtimes.com.tw/n349638/%E5%A4%A7%E6%A8%B9%E5%B0%8F%E8%AC%9B%E6%89%BE%E5%88%B0%E5%80%BC%E5%BE%97%E5%B0%8D%E5%BE%85%E7%9A%84%E4%BA%BA-%E8%99%95%E7%90%86%E5%A5%BD%E4%BA%BA%E9%9A%9B%E9%97%9C%E4%BF%82.html)

☘️[**【大樹小講】修整性格 在職場更得心應手**](https://www.epochtimes.com.tw/n348069/%E5%A4%A7%E6%A8%B9%E5%B0%8F%E8%AC%9B%E4%BF%AE%E6%95%B4%E6%80%A7%E6%A0%BC-%E5%9C%A8%E8%81%B7%E5%A0%B4%E6%9B%B4%E5%BE%97%E5%BF%83%E6%87%89%E6%89%8B.html)

☘️[**【大樹教練講堂】 性格與人生**](https://www.epochtimes.com.tw/n347697/%E5%A4%A7%E6%A8%B9%E6%95%99%E7%B7%B4%E8%AC%9B%E5%A0%82-%E6%80%A7%E6%A0%BC%E8%88%87%E4%BA%BA%E7%94%9F.html)

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![](https://image1-us-west.cloudokyo.cloud/image/v1/89/f2/2f/89f22f11-bffe-46aa-9e78-b6f477a399e0/1280.webp)

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![](https://image5-us-west.cloudokyo.cloud/image/v1/bf/34/94/bf34949e-df80-4a88-aa40-2859000311ef/1280.webp)

# **七大公開課程**

![](https://image5-us-west.cloudokyo.cloud/image/v1/cb/2e/a7/cb2ea7d3-aa0f-4e53-bb5f-fea5917e1e2d/1280.webp)

# **一、能量演說家 (演講培訓)**

![](https://image5-us-west.cloudokyo.cloud/image/v1/fa/8c/22/fa8c2233-b004-4751-b58a-0df6f7781b40/1280.webp)

&lt;iframe data-vid="1h8tg1vo9017JV8rhNjfn90H217b1c" allowfullscreen playsinline width="560" height="315" src="https://www.ganjingworld.com/zh-TW/embed/1h8tg1vo9017JV8rhNjfn90H217b1c">&lt;/iframe>

  

![](https://image5-us-west.cloudokyo.cloud/image/v1/df/3d/26/df3d264a-f401-459f-b8c9-1712b2d8c938/1280.webp)

[🎬 學員見證影片](https://www.ganjingworld.com/zh-TW/video/1h8te1roa6v3mzZe2lksiUiY61cc1c)

──────────────────

# **二、釋放內在無比潛能**

![](https://image1-us-west.cloudokyo.cloud/image/v1/a2/10/6d/a2106d08-6be2-45c7-92ff-d63de696e7b5/1280.webp)

&lt;iframe data-vid="1h8thicq56r4yCWqkV23H7cyL1lq1c" allowfullscreen playsinline width="560" height="315" src="https://www.ganjingworld.com/zh-TW/embed/1h8thicq56r4yCWqkV23H7cyL1lq1c">&lt;/iframe>

  

![](https://image5-us-west.cloudokyo.cloud/image/v1/d4/12/8b/d4128b44-2e45-4fc7-8dd1-9556b52041b0/1280.webp)

[🎬 學員見證影片](https://www.ganjingworld.com/zh-TW/video/1h8vmu5rdl72Ix0YdGG3gmaXg1u71c)

[✍️學員課後心得分享](https://www.ganjingworld.com/s/OGaJxgQZn9)

──────────────────

# **三、九形人際策略**

![](https://image1-us-west.cloudokyo.cloud/image/v1/7d/6e/e2/7d6ee234-a842-4f3a-b046-6bb712dddf9c/1280.webp)

&lt;iframe data-vid="1hdmne4l8ha6rb3jkafGFs9CY1fa1c" allowfullscreen playsinline width="560" height="315" src="https://www.ganjingworld.com/zh-TW/embed/1hdmne4l8ha6rb3jkafGFs9CY1fa1c">&lt;/iframe>

  

&lt;iframe data-vid="1h975p64vkd4Z15pQgD5EV77y19p1c" allowfullscreen playsinline width="560" height="315" src="https://www.ganjingworld.com/zh-TW/embed/1h975p64vkd4Z15pQgD5EV77y19p1c">&lt;/iframe>

  

![](https://image1-us-west.cloudokyo.cloud/image/v1/2d/4c/49/2d4c49ef-7da0-4ec0-a2f2-67e47a02fe90/1280.webp)

✍️[學員課後心得分享](https://www.ganjingworld.com/s/VN6xeMVN6z)

[🎬學員分享影片1](https://www.ganjingworld.com/zh-TW/video/1h9hcdsblj82whp8eSXPUcklV1921c)

[🎬學員分享影片2](https://www.ganjingworld.com/zh-TW/video/1h9hhiprtr83HDWANiCwsyzZ51vb1c)

──────────────────

# **四、知道做不到的秘密**

![](https://image5-us-west.cloudokyo.cloud/image/v1/a2/20/ae/a220aeab-4ad0-40cd-9471-9d83c6d2f942/1280.webp)

&lt;iframe data-vid="1h979vfe7ng7oCmrIUWLoobrn1ve1c" allowfullscreen playsinline width="560" height="315" src="https://www.ganjingworld.com/zh-TW/embed/1h979vfe7ng7oCmrIUWLoobrn1ve1c">&lt;/iframe>

  

![](https://image5-us-west.cloudokyo.cloud/image/v1/74/2d/5c/742d5cd5-e289-4c98-9912-668c7e7f70a5/1280.webp)

🎬[學員見證影片](https://www.ganjingworld.com/zh-TW/video/1h97l52dv3dKdl2nJTMTP3NNT1ds1c)

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# **五、打造核心團隊的黃金法則**

![](https://image5-us-west.cloudokyo.cloud/image/v1/d5/78/dc/d578dce0-f3fb-4260-81fd-b6feb283af96/1280.webp)

&lt;iframe data-vid="1hm6edr2hdc13uOZ03hCXqCxg1sj1c" allowfullscreen playsinline width="560" height="315" src="https://www.ganjingworld.com/zh-TW/embed/1hm6edr2hdc13uOZ03hCXqCxg1sj1c?playlist_id=1fsdbg7v8u5ncSdRUvdMEq11rk0p">&lt;/iframe>

  

![](https://image1-us-west.cloudokyo.cloud/image/v1/e0/ba/35/e0ba357f-93c0-4ed8-9e2f-a17f9e72c21e/1280.webp)

![](https://image1-us-west.cloudokyo.cloud/image/v1/d2/c2/f2/d2c2f242-032c-45b6-9290-39a3da420d3f/1280.webp)

[✍️學員課後心得分享](https://www.ganjingworld.com/zh-TW/hashtag/%E6%B5%B7%E9%A4%85%E4%B9%BE%E4%BF%B1%E6%A8%82%E9%83%A8?tab=Post) l [🎬學員見證影片](https://www.ganjingworld.com/zh-TW/video/1h9tt2n8vqa5wt6S3CJXbkxgB1941c)

[🎬背《海餅乾守則》接龍1](https://www.ganjingworld.com/zh-TW/video/1hb513t605hfE4fgZ6SkIYTif1a91c)

[🎬背《海餅乾守則》接龍2](https://www.ganjingworld.com/zh-TW/video/1hb54jaru2dnC6DVPYxv1NapZ1881c)

──────────────────

# **六、目標設定課**

&lt;iframe data-vid="1ha5o5so5kb6S07A60ihvTqY61gj1c" allowfullscreen playsinline width="560" height="315" src="https://www.ganjingworld.com/zh-TW/embed/1ha5o5so5kb6S07A60ihvTqY61gj1c">&lt;/iframe>

  

📻[聊聊目標設定](https://www.ganjingworld.com/zh-TW/video/1gdojj3m0ff68cykYcoBUriaZ1fl1c) (接受希望之聲廣播電台(北美灣區)的Spype的語音採訪錄制)

──────────────────

# **七、客製化培訓**

![](https://image1-us-west.cloudokyo.cloud/image/v1/8d/44/a4/8d44a4a5-9887-4733-914b-b18c409de818/1280.webp)

✍️[職場溝通](https://www.ganjingworld.com/zh-TW/hashtag/%E6%96%B0%E7%AB%B9%E8%81%B7%E8%A8%93%E4%B8%AD%E5%BF%83?tab=Post)

關於大樹教練

Coach Dashu’s Easygoing Talk

關於大樹教練
「大樹教練投入教育二十年來，秉持每次課程都要將最好的訊息帶給每一個生命值得更好的人」
演講場次超過5000場，受眾群超過十萬人，演講足跡遍佈臺灣、中國大陸主要城市、馬來西亞、新加坡
https://www.bymyway.com

#大樹教練 #大樹教育顧問 #海餅乾俱樂部 
大樹教練,海餅乾俱樂部,大樹教育顧問,BNI,演講,溝通,職涯,品格教育,品德教育,公益講座,教育,學習

https://media1-ap-japan.cloudokyo.cloud/video/v13/cd/fc/96/cdfc9686-57bf-4055-aea5-fae1c2a632d5/master.m3u8

獨家遇到客人抱怨, 安撫情緒的實戰技巧

Coach Dashu’s Easygoing Talk