One of Australia’s most-used tenancy application platforms has breached privacy laws, Privacy Commissioner Carly Kind has ruled.
2Apply, owned by InspectRealEstate, is a third-party platform that has processed more than 8.5 million tenancy applications.
The commissioner launched an investigation into 2Apply in March last year. In a landmark determination published this week, she found that over a five-year period, 2Apply had interfered with consumers’ privacy by collecting unnecessary personal information via unfair means.
The landmark determination puts the booming rent tech industry on notice and will help protect renters’ rights. But it must be complemented by further legislative reform.
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