Chinese e-commerce sellers are crying: food to clothing & shoes; sellers and buyers in a “crab war”

Chinese e-commerce sellers are crying: food to clothing & shoes; sellers and buyers in a “crab war”

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China Deep Dive
47 Video Views·Dec 17, 2025  #Chinadeepdive

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Hello, this is China Deep Dive. We have all the information you need to know about China at present. Today's topic is:

"After this year's Singles' Day, the Chinese e-commerce circle suddenly exploded! A large number of sellers posted photos showing why their goods were inexplicably 'broken, torn, or leaking' after being shipped, and also had various strange stains.

It turns out that a brand new fraud method is spreading rapidly—coupon hunters use AI to generate 'fake damage photos' with one click, forcing merchants to only issue refunds. In those cases, no return is needed, and no inspection is required. A fake "damage certificate" can be fabricated by AI in seconds.

One seller was scammed over a dozen times a day, angrily exclaiming, "It's not buyers returning goods, it's AI robbing us!"

So, just how realistic are these AI-generated fake images? Are merchants truly defenseless? This new e-commerce battle has quietly begun.

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