Developing Cultural Intelligence for Leaders | Cedric Williams, Ph.D. | TEDxNormal

How do we lead with empathy when everything feels like it's falling apart? Drawing on his military experience, work as a psychologist and executive coach, Dr. Cedric Williams introduces a simple yet powerful framework for building cultural intelligence in times of trauma, grief, and interpersonal tension. Through a deeply personal story of witnessing tragedy in Iraq, he shows how connection, acceptance, reflection, and encouragement—the CARE model—can transform not only how we lead,