Chattin' with FEASTABLES' Head of CX, Jess Cervellon

Jess is a start-up junkie having worked across high-growth DTC, eComm, and SaaS companies for the last 12+ years. She helps brands build strategies that drive retention, improve customer experiences and win on ROI. She has a range of experience finding the magic in brand-building by developing targeted marketing campaigns, optimizing customer journeys, analyzing data to inform decision-making and building automation.