Gan Jing World Premium Q&A

• What are the different GJW Premium plans available and how much do they cost?

  Choose between the following GJW Premium plans:
  
  GJW Premium Individual for $3.99/month or $36/year
  GJW+ Streaming for $6.99/month or $58/year
  GJW+ Streaming Ad-free for $9.99/month or $88/year
  GJW Premium Business Basic for $99/month, or $708/year
  GJW Premium Business Plus for $199/month, or $1,428/year
  GJW Premium Business Pro for $299/month, or $2,148/year

• How do I sign up for a GJW Premium plan?

  Welcome aboard! If you are a new subscriber, click the “Subscribe Now” button above and follow the process to choose the right GJW Premium plan for you and start enjoying all the content and features! 

• What’s included with GJW Premium Individual?

  Upgrading to GJW Premium Individual allows you to watch content without video ads on Gan Jing World. If you have subscribed to GJW+ Streaming, you can also watch movies and TV shows ad-free. Additional features include creating unlimited polls and collections, and leveraging premium stickers and post backgrounds.

• What’s included with the GJW+ Streaming subscription?

  With the GJW+ subscription, you have access to subscribers-only premium movies and TV shows.
  (Please note, movies and shows categorized 'Buy or Rent' are not included in the plan.)

• Where can I watch GJW+ Streaming content?

  You can find the movies and TV shows available for subscribers by clicking your account icon, then going to “Subscriptions & Purchases”, or via the “Subscribed” tab on GJW+. Please note, some movies or shows may not be available in your country/region, usually due to licensing rights.

• How does the GJW+ Ad-Free plan work?

  Subscribing to the GJW+ Ad-Free plan unlocks all benefits and features for both GJW Premium Individual and Premium GJW+ Streaming.

• If I have already subscribed to GJW Premium Individual, how do I subscribe to GJW+ plans instead?

  Go to the “GJW Premium” page, accessible via the “hamburger” or menu button on the homepage, and you will be able to see your current plan and upgrade options. Choose the desired plan and select “Change plan”. After confirming the changes, your account will be updated to the new plan.

• What’s included with GJW Premium Business?

  By upgrading to GJW Premium Business, unlock Owner Hashtag pages with multi-format content aggregation for your channel and own up to 5 owner hashtags. Your channel will enjoy higher visibility and priority on Gan Jing World. Your Premium Business channel will also be equipped with multilingual auto-captions, enabled for unlimited live streaming, and live auto-captions. The best news? All features from GJW Premium Individual (ad-free and GJW+ Streaming) are included!

• What are the available locations for premium memberships and GJW+?

  GJW Premium and GJW+ are available in the following countries/regions:
  
  Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, South Korea, Spain, Sweden, Taiwan, United Kingdom, United States, Vietnam.

• How do you create an Owner Hashtag?

  After upgrading to Premium Business, go to “My Channel” and you will find a new “#Hashtags” tab. Click on the tab to register your unique hashtag(s). After the hashtag(s) submitted are approved, they will appear on your channel. Invite other users to submit multi-format content (videos, shorts, photos and articles) simply by clicking the “Join Now” button.

• How do I promote my hashtag event?

  Promote your hashtag event by sharing your unique hashtag page and URL on social media. In addition, download your hashtag event QR code to share with your audience.

  Learn more about hashtag events in the Premium Channel User Handbook

• How can I curate and manage content on my Owner Hashtag page?

  Manage your content by pinning best entries or hiding negative content. In this way you can curate the most meaningful interactions happening on your channel.

• How do I add auto-captions to my videos?

  After upgrading to Premium, your viewers can watch your videos with high quality auto-captions in multiple languages simply by clicking on the "CC" icon in the video player. You can go to your “Creator Studio” and click “subtitles” under your videos to download or edit your captions.

• How do I create a live stream?

  Navigate to your Creator Studio. In the Contents tab, select "Live Stream", and click "Add New" to schedule a livestream session.

  Learn more about live streaming on GJW in the Premium Channel User Handbook

• How can I cancel my premium channel subscription?

  Cancel your premium channel subscription at any time by visiting the Subscriptions & Purchases page. You can rejoin GJW premium at any time.